1. Introduction

Kalukan Pte Ltd ("we", "us", or "our") operates lnk.eco. This Privacy Policy explains how we collect, use, and protect your information when you use our URL shortening service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely hashed).

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. We receive only a payment token and basic billing information from Stripe.

Link Data

We store the URLs you shorten and any custom slugs you create.

Analytics Data

When someone clicks a shortened link, we collect:

IP address (for geographic location)
User agent (browser, device type, operating system)
Referrer URL (where the click came from)
Timestamp

3. How We Use Your Information

To provide and maintain our Service
To process payments and manage subscriptions
To provide analytics on your shortened links
To communicate with you about your account
To detect and prevent abuse of our Service
To improve our Service

4. Data Sharing

We do not sell your personal information. We may share data with:

Service providers: Stripe (payments), email providers (transactional emails)
Legal requirements: If required by law or to protect our rights
Business transfers: In the event of a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Analytics data is retained for up to 2 years. You may request deletion of your data at any time.

6. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure password hashing, and regular security updates. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent

To exercise these rights, contact us at contact@kalukan.com

8. Cookies

We use cookies to enhance your experience on our website. These include:

Necessary cookies: Essential for the website to function (authentication, session management)
Analytics cookies: Help us understand how visitors use our site (with your consent)
Marketing cookies: Used for campaign tracking (with your consent)

You can manage your cookie preferences at any time using the cookie banner or by visiting our Cookie Policy.

9. International Data Transfers

Your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

For questions about this Privacy Policy, please contact us at: contact@kalukan.com

Kalukan Pte Ltd
Singapore
contact@kalukan.com